Effective Date: 8th Feb 2025

www.solargreenusa.com Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use, and disclose personal information in connection with your use of Solargreen Usa websites including www.solargreenusa.com and personal information we collect from you or third parties through any other means to provide our services or perform other business activities (collectively, the “Services”).

1. Information We Collect

We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“personal information”), including but not limited to:

• Identifiers: Name, physical address, email address, phone number, and identity verification details.
• Protected Classification Characteristics: Age, date of birth, and other legally protected data.
• Internet & Electronic Network Activity: IP address, log data, analytics data, device information, and data collected through cookies.
• Geolocation Data: General geographic location or precise location (when permitted by law).
• Multimedia Data: Audio, electronic, visual, and video recordings of interactions with our services.
• Demographic Data: Non-identifiable general information about you.
• Inference Data: Preferences and service profile information derived from other collected data.

2. How We Collect Information

We collect personal information through the following means:

A. Information You Provide to Us

We collect personal information directly from you when you:

• Register for an account or use our Sites/Services.
• Purchase products or services.
• Request information, customer support, or sign up for communications.
• Participate in promotions, surveys, or other engagement activities.

B. Information Automatically Collected

We use various technologies to automatically collect information when you interact with our Sites, including:

• Energy Usage Information: Data related to your solar system and energy consumption.
• Device & Usage Information: Browser type, device type, system type, domain name, and site interaction details.
• Tracking Technologies: Cookies, pixel tags, and analytics tools (e.g., Google Analytics) to track user engagement and measure ad performance.
• Third-Party Service Providers: External providers that support our marketing, analytics, and operational needs.
• Third-Party Websites & Social Media: Information obtained from social media platforms and other online sources when you interact with our pages or connect accounts.

C. Information from Third-Party Sources

We may obtain personal information from:

• Business partners and service providers.
• Public records and commercially available databases.
• Utility companies and third parties providing credit checks.

D. Combination of Information

We may combine personal information collected through various methods to improve our services and customer experience.

3. How We Use Your Information

We may use the collected information for purposes including:

• Providing and improving our Sites and Services.
• Facilitating transactions, processing payments, and fulfilling service requests.
• Enhancing user experience and customer support.
• Marketing, promotional activities, and tailored advertising.
• Monitoring and optimizing energy efficiency programs.
• Conducting analytics and business operations.
• Complying with legal and regulatory obligations.

A. Interest-Based Advertising

We may use third-party analytics and ad tracking technologies (e.g., Google Ads, Facebook Custom Audiences) to display targeted advertisements based on user interactions with our Sites and other platforms.

4. Disclosure Of Information

We may share your personal information with:

• Service Providers: Third-party vendors assisting with our operations (e.g., payment processors, cloud storage, marketing partners).
• Legal & Compliance: To comply with legal obligations, law enforcement requests, or protect our rights and users.
• Business Transfers: In case of mergers, acquisitions, or asset transfers.
• Third-Party Advertising & Analytics Providers: To facilitate advertising, data analytics, and other business-related purposes.

5. Energy Usage Data Disclosure (For NewYork Users)

Under NewYork  law, we may disclose customer energy usage data without prior consent in the following cases:

• Billing and service provision.
• Compliance with state/federal regulations or legal orders.
• Energy management, efficiency, and demand response programs.
• Emergency situations involving threats to life or property.

To opt-out of sharing your energy usage information, please contact us at info@solargreenusa.com

6. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access & Correction: Reviewing and updating your information.
• Opt-Out of Marketing: Managing preferences for promotional communications.
• Do Not Track Requests: Adjusting tracking settings for interest-based ads.
• Data Deletion: Requesting the removal of certain personal information.

To exercise these rights, contact us at info@solargreenusa.com

7. Data Security & Retention

We implement security measures to protect personal information from unauthorized access, misuse, and loss. However, no system is completely secure, and we cannot guarantee absolute security. We retain personal information as required for legal, operational, and business purposes.

8. Third-Party Links & Services

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of these third parties, and we encourage users to review their policies.

9. Children’s Privacy

Our Sites are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.

10. Changes To This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date. Continued use of our Sites after changes are implemented constitutes agreement with the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

www.solargreenusa.com
100 A Tec St, Hicksville, NY 11801
Email: info@solargreenusa.com
Phone: +1 833-365-6195